Ask LDOE

We want to get your questions answered quickly.

Email a subject expert. There are a number of email addresses that are managed by Louisiana Department of Education staff members with expertise on specific topics. The email addresses are posted throughout the Louisiana Believes website, but may all be accessed here. Subject-specific email addresses are provided in lieu of individual email addresses so multiple staff members are able to access the inquiry and respond more quickly. Sender should expect a response to their email within 48 hours.

For questions about HiSet^®, please visit the Louisiana Community and Technical College System or call 225-922-2800.
For questions about TOPS or financial aid for higher education, please visit the Louisiana Office of Student Financial Aid or call 225-219-1012.
Responses to your inquiries to Louisiana Believes may be blocked or sent to your spam/junk folder. Please check there for responses.
If you are a teacher and have questions about your retirement, please visit the Teachers Retirement System of Louisiana or call 225-925-6446.

For immediate assistance, please contact LDOE’s Communication Center at 1-877-453-2721. Translation services are available. Please provide your name, phone number, and preferred language when calling. A translation specialist will call you back and assist you in your preferred language.

For teacher certification, inquiries must be
submitted through Teach LA Live!.

For questions about the P-EBT application window open
September 8-29, contact LaHELPU.DCFS@la.gov or 1-888-524-3578.
You can also view the frequently asked questions.

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